Please read the salon policies listed below. By continuing to book your appointment, you are agreeing to these policies:

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DEPOSITS

All clients are required to make a deposit to secure their appointment. This helps us ensure commitment and manage our schedule efficiently.

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RESCHEDULE/CANCEL

Clients may reschedule their appointments free of charge up to 48 hours before the scheduled time. If you cancel or reschedule within 48 hours of your appointment, your deposit will be forfeited. Please note that all rescheduling or cancellation requests must be made via email.

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LATE FEES

Both clients and staff are subject to late fees. A late fee will be applied if either party is more than 20 minutes late to the scheduled appointment. For clients, the late fee is $20 for every 20 minutes of delay, and it will be added to the final bill at the end of the appointment.

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PHOTO & VIDEO

By booking with Hairbysusy, I consent to being photographed and/or video recorded before, during, and after my appointment. I grant Hairbysusy a perpetual, royalty-free license to publish, share, and repurpose this content across all platforms including @hairbysusy, @hairbysusyla, @hbscaresinc, hairbysusy.com, Instagram, TikTok, YouTube, Pinterest, and press/media. To opt out, written notice must be submitted to INFO@HAIRBYSUSY.COM at least 48 hours before your appointment

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REDOS

If you are not satisfied with your hair service, you have 72 hours from the time of your appointment to request a redo. We are committed to ensuring you are happy with the final result.

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PLEASE CONTACT US FOR SAME DAY OR NEXT DAY BOOKINGS!

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*HAIR CAN BE PROVIDED AT AN ADDITIONAL COST*